Post Sales · Buyer Portal

Deliver a Seamless Buyer Experience with theBriqhaus Buyer Portal App

The Briqhaus Buyer Portal App is a self-service mobile platform that keeps buyers connected throughout their property journey. From payment tracking and demand letters to construction milestones and document access, buyers get complete visibility into their purchase anytime, anywhere.

9:41
PaymentsAll approved
Paid so far₹ 42,10,000Still to pay₹ 89,40,750

Paid for this property · 32% done

All payments
Booking amount12 Jan · approved₹ 5,00,000
On agreement28 Feb · approved₹ 18,60,000
Plinth completion14 Apr · approved₹ 18,50,000
Slab casting: 8th floorDue 27 Jul · recorded₹ 8,45,000
HomeBookingsPaymentsDocumentsSupport
9:41
Good morningSatyawan S.
Still to pay32% done

₹ 89,40,750

Paid₹ 42,10,000Total value₹ 1,31,50,750
Next paymentDue in 6 days

₹ 8,45,000

Slab casting: 8th floor

View payment plan
Construction milestonesSee all

Plinth completion

Up next · Slab casting, 8th floor

HomeBookingsPaymentsDocumentsSupport
9:41
Construction milestones
Estella · Tower B 62%

Updated 2 days ago · Possession Dec 2027

Excavation
Foundation & plinth
Slab casting: 8th floor
Brickwork
Finishing & handover
HomeBookingsPaymentsDocumentsSupport

Buyers Often Lack Visibility After Booking

Once a property is booked, customers frequently struggle to stay informed about payments, project progress, and documentation.

Where buyers lose sight06 gaps
  • Frequent calls to sales and CRM teams for updates
  • Limited visibility into payment schedules
  • Difficulty accessing demand letters and receipts
  • Uncertainty about construction progress
  • Delayed communication regarding project milestones
  • Poor post-sales customer experience

Without a centralized digital platform, customer engagement becomes reactive rather than proactive. The Buyer Portal App turns every one of these questions into something the buyer can answer themselves, in seconds.

Buyer Journey

Seven steps from handover of access to a fully informed buyer

Everything a buyer needs after booking lives in one app: property details, payments, demand letters, construction progress, documents, and alerts.

  1. 01

    Receive Buyer Portal App Access

    Buyers receive secure login credentials and access to the Briqhaus Buyer Portal App.

  2. 02

    View Property Details

    Access booking information, unit details, project specifications, and customer records.

  3. 03

    Track Payment Progress

    Monitor total property value, amount paid, outstanding amount, upcoming payment demands, and payment history.

  4. 04

    Access Demand Letters

    View and download all generated demand letters instantly.

  5. 05

    Monitor Construction Progress

    Stay updated on completed milestones, ongoing work, and upcoming project stages.

  6. 06

    Download Important Documents

    Access booking forms, allotment letters, receipts, agreements, and other customer documents.

  7. 07

    Stay Connected

    Receive real-time notifications for payment updates, new demand letters, milestone completions, and important announcements.

Product Experience

Self-Service From the Buyer's Phone

Demand letters, documents and project alerts, all reachable by the buyer without a single call to your team.

Outcomes

What changes when buyers can see everything

Enhanced Buyer Experience

Deliver a modern and transparent customer journey.

Increased Customer Satisfaction

Provide buyers with instant access to the information they need.

Reduced Customer Queries

Minimize calls and emails related to payments, documents, and project updates.

Improved Collection Efficiency

Increase payment visibility through real-time demand and payment tracking.

Greater Transparency

Build trust with continuous access to project and financial updates.

Stronger Customer Relationships

Create a connected experience throughout the post-sales lifecycle.

FAQ · BEFORE YOU ASK

Common Questions

Everything teams usually ask before rolling the Buyer Portal App out to their customers.

All Questions
06 QUESTIONS
  • The Buyer Portal App is a dedicated mobile platform that allows homebuyers to track payments, access demand letters, monitor construction progress, and download important documents.

    OverviewMobile
    FILED UNDER · Buyer Portal Management
  • Yes. Buyers can view paid amounts, outstanding balances, upcoming demands, and payment history directly within the app.

    PaymentsReal-time
    FILED UNDER · Buyer Portal Management
  • Absolutely. All demand letters are available for viewing and downloading through the app.

    Demand Letters
    FILED UNDER · Buyer Portal Management
  • Yes. The app provides visibility into completed, ongoing, and upcoming construction milestones.

    ConstructionMilestones
    FILED UNDER · Buyer Portal Management
  • Yes. Customers can securely access and download all relevant property and payment documents.

    Documents
    FILED UNDER · Buyer Portal Management
  • Yes. The platform is designed specifically for mobile users and provides a seamless experience across devices.

    MobileAccess
    FILED UNDER · Buyer Portal Management

Ready to Elevate theHomebuyer Experience?

Give your customers complete visibility into their property journey with the Briqhaus Buyer Portal App. Improve transparency, streamline communication, and deliver a superior post-sales experience through a single self-service platform.

Briqhaus

The operating system for Indian real estate.

support@briqhaus.com Mumbai · India · ap-south-1
One Platform. Total Control.BUILT BY ENVISION NEXT LLP · MUMBAI
Follow Briqhaus
© 2026 Envision Next LLP · Briqhaus