Your buyer can see what they have paid, what is due, andhow far the slab has gone.
A branded app for every buyer: statements, demand letters, payment links, construction milestones and documents. The questions that used to arrive as calls to your office are answered on their phone.
Buyers Often Lack Visibility After Booking
Once a property is booked, customers frequently struggle to stay informed about payments, project progress, and documentation.
- Frequent calls to sales and CRM teams for updates
- Limited visibility into payment schedules
- Difficulty accessing demand letters and receipts
- Uncertainty about construction progress
- Delayed communication regarding project milestones
- Poor post-sales customer experience
Without a centralized digital platform, customer engagement becomes reactive rather than proactive. The Buyer Portal App turns every one of these questions into something the buyer can answer themselves, in seconds.
Seven steps from handover of access to a fully informed buyer
Everything a buyer needs after booking lives in one app: property details, payments, demand letters, construction progress, documents, and alerts.
- 01
Receive Buyer Portal App Access
Buyers receive secure login credentials and access to the Briqhaus Buyer Portal App.
- 02
View Property Details
Access booking information, unit details, project specifications, and customer records.
- 03
Track Payment Progress
Monitor total property value, amount paid, outstanding amount, upcoming payment demands, and payment history.
- 04
Access Demand Letters
View and download all generated demand letters instantly.
- 05
Monitor Construction Progress
Stay updated on completed milestones, ongoing work, and upcoming project stages.
- 06
Download Important Documents
Access booking forms, allotment letters, receipts, agreements, and other customer documents.
- 07
Stay Connected
Receive real-time notifications for payment updates, new demand letters, milestone completions, and important announcements.
Self-Service From the Buyer's Phone
Demand letters, documents and project alerts, all reachable by the buyer without a single call to your team.
Every milestone, its status, and the receipt
- Asked-for, paid and balance at the top of the plan
- Paid, overdue and next milestones colour-coded
- Receipts downloadable from any payment
What changes when buyers can see everything
Enhanced Buyer Experience
Deliver a modern and transparent customer journey.
Increased Customer Satisfaction
Provide buyers with instant access to the information they need.
Reduced Customer Queries
Minimize calls and emails related to payments, documents, and project updates.
Improved Collection Efficiency
Increase payment visibility through real-time demand and payment tracking.
Greater Transparency
Build trust with continuous access to project and financial updates.
Stronger Customer Relationships
Create a connected experience throughout the post-sales lifecycle.
Common Questions
Everything teams usually ask before rolling the Buyer Portal App out to their customers.
The Buyer Portal App is a dedicated mobile platform that allows homebuyers to track payments, access demand letters, monitor construction progress, and download important documents.
OverviewMobileFILED UNDER · Buyer Portal ManagementYes. Buyers can view paid amounts, outstanding balances, upcoming demands, and payment history directly within the app.
PaymentsReal-timeFILED UNDER · Buyer Portal ManagementAbsolutely. All demand letters are available for viewing and downloading through the app.
Demand LettersFILED UNDER · Buyer Portal ManagementYes. The app provides visibility into completed, ongoing, and upcoming construction milestones.
ConstructionMilestonesFILED UNDER · Buyer Portal ManagementYes. Customers can securely access and download all relevant property and payment documents.
DocumentsFILED UNDER · Buyer Portal ManagementYes. The platform is designed specifically for mobile users and provides a seamless experience across devices.
MobileAccessFILED UNDER · Buyer Portal Management